Privacy Policies
At Cadman Rock, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and New Zealand’s Privacy Act.
1. Information We Collect
We collect personal information when you interact with our website, make purchases, or sign up for communications. This may include your name, email address, phone number, billing/shipping address, and location data. Information may be collected through various methods, including website forms, cookies, and SMS.
2. SMS Communication
By providing your phone number, you consent to receiving SMS communications, including order confirmations, promotional offers, and abandoned cart reminders. Standard messaging rates may apply. You may opt out of SMS marketing by replying "STOP" or by contacting us at [Contact Information].
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your orders and account
- Send promotional content and abandoned cart reminders via email or SMS (with your consent)
- Provide customer support
- Improve our services, including personalized marketing and location-based offers (with consent)
4. Location-Based Services
We may collect location data through your device to enhance your shopping experience, such as offering location-based promotions or shipment tracking. You can disable location tracking in your device settings if you choose not to share this data.
5. Third-Party Data Sharing
We may share your personal data with trusted third-party service providers, such as payment processors, shipping companies, marketing platforms, and IT providers, in order to fulfill your orders and improve services. We ensure these third parties comply with GDPR, CCPA, and New Zealand’s Privacy Act requirements. We do not sell your personal data to third parties for advertising purposes.
6. Data Security
We implement appropriate security measures to protect your data from unauthorized access, disclosure, or misuse. Despite these measures, no method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Your Rights (Under GDPR, CCPA, and New Zealand Privacy Act)
Depending on your location, you have the following rights regarding your personal data:
Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can correct inaccurate or incomplete data.
Right to Deletion: You can request that we delete your personal data.
Right to Restrict Processing: You can ask us to restrict how we use your data.
Right to Data Portability: You can request to receive your data in a structured format for transfer to another service.
Right to Object: You may object to the processing of your data for marketing purposes.
To exercise these rights, please contact us at [Contact Information]. We will respond to requests within the legally required time frames.
8. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website, including for analytics and personalized advertising. You may manage your cookie preferences in your browser settings.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Significant changes will be communicated via email or SMS, where applicable. The updated policy will be posted on our website with the effective date.
Contact Us
For any questions, concerns, or to exercise your rights regarding your personal information, please contact us at:
rachel@cadmanrock.com
This version includes compliance elements for GDPR, CCPA, and New Zealand’s Privacy Act while addressing key topics like SMS marketing, third-party sharing, and location tracking.